Support

We are happy to help, in English or Tamil.

Email us

Please mention your phone model and the app version (shown under More, About this app). We usually reply within a few days.

Common questions

The prayer times differ a little from my mosque.

Mosques and countries use different calculation methods and small adjustments. Talbiya uses a standard method for your city. Where your local mosque or authority differs, follow them.

The adhan did not sound, or it was late.

Check that notifications are allowed for Talbiya and that your phone is not on silent or Do Not Disturb. On Android 14 and later, allow “Alarms & reminders” for Talbiya (the app shows a reminder row in its settings if it is off), and remove Talbiya from battery saving. Open the app once every few days so it can schedule the coming week.

The Hijri date is a day off.

Moon sighting differs by region. In the app, go to More and adjust the Hijri date by a day to match your local announcement.

The qibla direction looks wrong.

Phone compasses are disturbed by metal, magnets, cases and nearby electronics. Hold the phone flat, away from metal, and move it in a figure of eight to calibrate. When in doubt, confirm the direction locally.

Do I need the internet or an account?

No account is needed, ever. Almost everything works offline. The internet is used only for Qur’an recitation, mosques near you, optional widget weather and checking for app updates.

How do I move my data to a new phone?

In the app, open More, then Your data, and save a backup file. On the new phone, install Talbiya and restore from that file.

Is the content checked by scholars?

Talbiya is a companion, not a religious authority. Its content has not yet been fully checked by scholars, and schools of thought differ on many points. Always follow your group’s guidance and a qualified scholar.

I found a mistake in the content.

Please tell us at talbiya@cresentrix.com, with the screen and the text, and a source if you have one. We read every message.

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